Price Match Promise
We'll price match any product we sell against any other retailer – we’ll even match discount codes and those all-important sales periods.
Here’s what you need to do so you get the best price:
- Email us at contact@relaxfaucet.com
- Let our friendly team know the product code of the item on relaxfaucet.com
- Tell us where you spotted it cheaper (please include the URL to the product page)
- Let our team work their magic
That’s it! After we've confirmed the price of the product, we'll provide you a one-off coupon code to match the item. The whole thing should only take a few minutes and you’ll save some money too. Winner winner!
What If I've Already Ordered My Item?
No problem! If the price of your item drops on our site before you receive your order, let us know by email. Just give us the details as listed above and let us take care of the rest. The refund will appear in your bank account within 10 business days.
The Important Bits
No confusing jargon here, just handy information you should know.
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We match against the current price of our competitor’s product
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We only price match against websites from retailers based in the USA
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The product on our competitor’s site needs to be exactly the same as the one on our site (colour/model/brand)
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The product must be in-stock and available to order
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We don’t price match against in-store only deals or prices available only via memberships (including loyalty and reward schemes)